Campaign mail, editing and sending pace

Find messages and contacts

Recent Outbound shows the actual sending mailbox. View all campaign mail opens a full searchable page with sender, recipient, status, time, provider and message previews. Click a prospect to open its recorded history. The header searches your private prospects across every list. MCP: get_campaign_outbound, search_prospects and get_prospect_activity.

Edit scheduled content

Use Configure to edit existing step subjects and rich-text/HTML bodies. Changes apply to unsent scheduled messages. An email currently sending cannot be edited; wait or pause and retry. Sent mail is unchanged. Pending generated/static drafts are rebuilt, and manual review modes need fresh approval. External personalized messages are retained and edited individually in Review. Pause before adding/removing steps, changing follow-up waits or changing sequence mode.

Understand the pace

A campaign gap applies between its messages across all mailboxes, not separately per mailbox. Average gap is approximately (minimum + maximum)/2 + random delay/2. Daily capacity is the minimum of campaign, workspace and plan limits, plus mailbox/provider constraints. The campaign shows these settings. Rotation balances domains, so multiple gmail.com mailboxes share that domain allocation.

Audience counts show valid, invalid/blocked, pending, unknown and eligible contacts. Known invalid, disposable, spam-trap, blocked, pending, DNC and suppressed recipients cannot send. Unknown is unconfirmed, not a verified mailbox.

Delete a prospect

In Prospects choose Delete and confirm removal from every list and future outreach. Sent email records remain. Deletion is permanent; Block/DNC is the reversible alternative. A provider-accepted message may finish. MCP delete_prospect requires explicit confirmation; REST uses DELETE /api/v1/prospects/{prospectId} with write scope.