Account & billing

Billing, plans, and limits

What each plan includes, how to upgrade or cancel, and how limits are enforced.

Plans at a glance

  • Free — $0: 50 emails/day, 1 mailbox, 1 seat. Full AI agents, Sidekick, and the Claude/MCP connector.
  • Starter — $39/mo: 500 emails/day, 5 mailboxes, 3 seats, warmup and rotation.
  • Pro — $99/mo: 5,000 emails/day, 25 mailboxes, 10 seats, advanced deliverability suite.
  • Enterprise — custom: unlimited everything, SSO, dedicated support.

Managing your subscription

Downgrades and cancellations take effect at the end of the current billing period. Your data is never deleted on downgrade — sending simply pauses if you're over the new limits.

  1. 1Dashboard → Billing shows your current plan and usage.
  2. 2Upgrades check out through Stripe and apply immediately.
  3. 3Manage payment method, download invoices, or cancel via the Stripe billing portal (Billing → Manage).

How limits are enforced

The daily email cap applies org-wide and resets at midnight UTC. When it's reached, queued emails wait for the next day — nothing is lost. Mailbox and seat caps prevent adding more than the plan allows.

Still stuck? Ask an AI that can actually fix it.

Open the Sidekick in your dashboard — it has these guides built in and can inspect and fix your account directly.

Or ask Claude with the MCP connector — same guides, same tools, from any Claude app.