Getting started
Contact the team and track website inquiries
Where to find the public Contact form and where platform admins see saved inquiries.
Send a question
Open Contact from the site navigation or footer, or visit /contact. Enter your name, email, optional company and a message between 10 and 2,000 characters. Do not include passwords or sensitive credentials. You can also email support@coldpegion.com.
The pricing page's Talk to sales form uses the same inquiry service. Your message is saved before email notifications are attempted. A confirmation means the inquiry was saved; it does not establish that an email notification reached an inbox.
Platform-admin contact inbox
- 1Sign in with an account authorized for the platform-admin panel.
- 2Open /admin and select Contact inbox, or visit /admin/inquiries.
- 3Search by name, email, company or message, and filter NEW, READ or CLOSED. Use Load more to inspect additional entries.
- 4Change the status to mark an inquiry read or closed. Closing keeps the record; it does not send a response or delete the message.
Organization OWNER and ADMIN roles do not grant platform-admin access. Support impersonation sessions cannot access the super-admin inbox.
Notification and history limits
The inbox shows whether the email notification succeeded or failed. Failed notifications do not remove the saved inquiry. The form retries the same submission reference to avoid duplicate records or notifications.
Only submissions received after inquiry storage was deployed appear here. Older email-only messages are not automatically imported. Contact submissions do not automatically become campaign recipients.
Still stuck? Ask an AI that can actually fix it.
Open the Sidekick in your dashboard — it has these guides built in and can inspect and fix your account directly.
Or ask Claude with the MCP connector — same guides, same tools, from any Claude app.